We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
You can always contact us for any refund question at firstname.lastname@example.org.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.
Kristen and I met on a food truck job for the 2012 Austin SXSW Festival. We quickly realized we were attending the same culinary school, and although immediately smitten, it was not until I had her cooking that I knew she was the one. You could say it was Love at first bite!
Food brought us together. We would cook together nightly, with a bottle of wine and John Legend to accompany us. It was during these dinners that I shared my passion for Thai food and my desire to open a Thai inspired food truck. Two years earlier I had traveled to Thailand during my second and final deployment to Fallujah, Iraq. I was overwhelmed by the amazing culture, people, and of course, the food. In true Kristen fashion, she surprised me with a Thai Street Food cookbook. This became my bible, and unbeknownst to her, she had just sealed her fate to be my partner in culinary crime. Together we created what would become Pretty Thai®.